Service robots in online reviews: an empirical study of online robotic discourse

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Borghi, M. ORCID: https://orcid.org/0000-0002-4150-1595 and Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576 (2021) Service robots in online reviews: an empirical study of online robotic discourse. Annals of Tourism Research, 87. 103036. ISSN 0160-7383 doi: 10.1016/j.annals.2020.103036

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Item Type Article
URI https://reading-pure-test.eprints-hosting.org/id/eprint/92259
Identification Number/DOI 10.1016/j.annals.2020.103036
Refereed Yes
Divisions Central Services
Henley Business School > Digitalisation, Marketing and Entrepreneurship
Henley Business School > Leadership, Organisations and Behaviour
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Please see our End User Agreement.

It is advisable to refer to the publisher's version if you intend to cite from this work. See Guidance on citing.

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